Privacy Policy

This Privacy Policy describes how Newoption collects, uses, discloses, and safeguards personal information in connection with floral workshops and related services across Canada. We operate with respect for Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and comparable provincial frameworks where applicable.

Information we may collect includes identifiers (such as name, email address, and phone number), booking details, payment confirmations from processors, workshop preferences, and communications you choose to share with our team. For corporate events we may also record organization names and roles for coordination. When you participate in virtual sessions, platform metadata (for example device type and basic diagnostics) may be provided by conferencing tools.

We collect data to schedule workshops, supply materials, confirm eligibility for specific modules, process payments through third-party providers, deliver reminders, and share updates about new dates or format changes you request. Our legitimate interests include enhancing course design, improving operations, and ensuring security of our platforms. Where consent is required, we seek it in a clear and specific manner.

We use cookies and similar technologies to remember session preferences and to measure essential traffic patterns that support capacity planning. You can accept or decline cookies through the banner on our site and adjust browser settings at any time. Functional cookies help features perform reliably; analytics cookies help us understand aggregated usage. Marketing communications are sent only when you opt in, and you can unsubscribe using links in each message.

We may share personal information with service providers that support our operations, such as payment processors, email platforms, or logistics partners who deliver workshop kits. These providers are contractually limited to using data for defined purposes and must maintain appropriate safeguards. If required by law or to protect our rights or the safety of participants, we may disclose information to competent authorities.

Data may be stored or processed in Canada and other jurisdictions with appropriate protections. We apply administrative, technical, and physical measures designed to help protect information against unauthorized access, alteration, or misuse. While safeguards reduce risk, transmission of data over networks involves inherent exposure; we therefore encourage strong passwords, up-to-date software, and cautious handling of personal details during online interactions.

Your rights include access to your personal information, correction of inaccuracies, and withdrawal of consent where processing is based on consent. You may also request deletion where retention is not required for legal, security, or operational reasons. We will respond to requests within a reasonable timeframe and may ask for verification to protect your account and data.

We retain information only for the period necessary to fulfill purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention timelines vary with the nature of records (for example, transaction confirmations, workshop attendance logs, or consent histories) and applicable laws in Canadian provinces.

Our website may include links to internal pages such as Legal and scheduling details within our domain. External social media pages are governed by their own privacy practices. When attending an in-person event, photography may occur to document the experience. Where images could identify you, we take steps to seek permission in advance or offer alternatives that keep you out of frame.

If you are a parent or guardian and believe a minor provided personal information to us without appropriate authorization, contact us and we will address the situation promptly. Educational content offered to younger learners is coordinated with supervising adults and focuses on safe, age-appropriate activities.

We may update this Policy to reflect changes in services, technologies, or legal guidance. Updates become effective when posted on this page with a revised date. Material changes will be communicated through prominent notices on our site or by email when appropriate.

For questions or to exercise your rights, contact: Newoption@gmail.com or call +14163927458. Mailing address: 1283 Bloor Street West, Apt 3B, Toronto, ON M6H 1N9. When reaching out, please describe your request with enough detail to help us locate relevant records securely.